Call Center

We esteem your time and do our best to make our cooperation as quick and convenient as possible. We seek to build warm relationships with our clients. Our goal is to provide you with constantly high quality products and high level of service.

Customer service operators will be glad to answer all your questions 7 days a week. A personal operator works with each client. He will place your order and organize the delivery at any time convenient to you.

Your personal driver will deliver the water exactly in time no matter in what district you live. The service person, responsible for equipment repair, will visit you if it would be necessary.

Our Customer Service line is open weekdays from 8.00 a.m. to 10-00 p.m., from 8-00 a.m. to 6-00 p.m. at weekends. We offer scheduled water deliveries which suits you.

Our customer service team are on hand to help you with any questions you might have about anything to do with your cooler, your water, or anything else related to Clearwater.

Keeping the Cooler Clean

Part of our service for you is ensuring that your Clearwater Pure Life coolers are safe and clean which means the water is of the highest quality. All water coolers need regular cleaning. We offer Clearwater Pure Life cooler care service whereby our specialist will visit you to sanitize you cooler to leave you with a cooler as good as new.

  1. 1. Wipe the bottle before installation

  2. 2. Remove sleeve and cap sticker from bottle

  3. 3. Turn the bottle upside down

  4. 4. Install the bottle upside down on the cooler

  5. 5. Keep hot water tap pressed until the water flows.

  6. 6. Keep the bottles in a dry place far from direct sunlight. at the temperature from 2 up to 20C.

Water Delivery

We have water distribution centers in Kabul, which means that we can supply water to the majority of homes and businesses across the Kabul and outside area.

Vans deliver water to our clients. drivers provide service to more than 1000 customers daily. All drivers are provided with cell phones as a mean of communication with the office and clients. You’ll find our route managers to be highly trained.

We can also provide you with regular servicing and cleaning to keep your cooler working perfectly.

Clearwater Guarantee

High quality of Clerawater Pure Life water is reached by the usage of a special production process, which includes strict sanitary requirements and a continual quality control.

Reliable and unbiased control is provided by regular analyses:

  1. Reliable control system ClearWater HACCP (HAZARD analysis of critical control points) HACCP is recognized worldwide as the leading food safety program for the food and pharmaceutical industry.
  2. Own industrial laboratory, performing constant control for physical-chemical and bacteriological parameters in correspondence with the standards.
  3. Daily sensor water analysis – flavor, color, odor.
  4. Analysis of a ready product once a month in Central Laboratory abroad .These measures guarantee the excellent product quality.